Effective date: 1 October 2026. NovaPulse Holdings operates SalamaGreen, including the Salama Driver and Salama Operator apps and getsalamagreen.com.
Account data (phone number, name, email if provided, vehicle details). Booking and service records. Location when you grant permission (to find nearby stations or calculate a route). We do not store a continuous location trail. Support messages and reports you submit. Payment confirmation amounts entered by station staff (we do not store card numbers).
To create and secure accounts and deliver authentication codes (SMS and push). To show stations, take bookings, and share necessary booking details with the station you book. To send booking and service notifications. To respond to support, reports, and legal requests. To forward an interest in a loan, conversion, or discount to a partner only when you ask us to. To comply with law.
We do not sell personal data. We share booking details with the station you book so they can serve you. Mapping and routing requests may be processed by Google. Push notifications use Firebase. SMS codes and fallback notifications use a verified SMS provider. Where you expressly ask, we may forward a finance or conversion request to a partner institution. We may disclose data where required by law or to address fraud or security.
Our database and file storage, including station-staff photos attached to dispense records, are stored at a registered facility in Dar es Salaam that is compliant with Tanzania’s laws. Except for third-party services such as Google Maps or Firebase that may process data outside Tanzania to deliver those features, primary platform data stays in Tanzania.
We keep data only as long as needed for the purposes above, subject to legal, accounting, dispute, and security requirements. You can request account deletion in the app. There is a 14-day window in which you can cancel. After that, the phone number, name, email, vehicle details, and registered notification device are permanently removed. Booking, payment-amount, and fuel-log records may be kept in de-identified form where lawful. Suspended station-staff accounts may need to request deletion via support.
Subject to Tanzanian law you may have rights to be informed, access, correction, erasure, restriction, portability, objection, and to withdraw consent. In-app correction of some profile fields and in-app deletion are available. Other requests go through support. Contact support@getsalamagreen.com. We may verify identity. You may also complain to the Personal Data Protection Commission (PDPC).
We use reasonable technical and organisational safeguards. No system is immune from incidents. The service is intended for users aged 18 or older. We do not knowingly seek data from children.
We may update this Notice. The effective date will change. Contact: NovaPulse Holdings, 1st Floor, Oyster Pearl Galleria, P.O. Box 12220, Dar es Salaam, Tanzania. Email: hello@getsalamagreen.com or support@getsalamagreen.com.
